Refund policy

Are you not satisfied with your purchase? Is your product damaged? Sorry to hear that! We’ll take care of it.

A few details to keep in mind:

  • Returns & exchanges accepted within 7 days from purchase date, with purchase receipt.
  • Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
  • Buyers are responsible for any customs and import taxes that may apply. Craft53 is not responsible for delays due to customs.
  • Would you prefer us to refund your money? We will refund you within 7 days of receipt.